Privacy policy

Information on the Handling of Personal Data

Thank you for visiting our website and for your interest in Belle Boreal. Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website.

Personal data refers to any information that can be used to identify you directly or indirectly.

1. Data Controller

The data controller responsible for the processing of personal data on this website, in accordance with applicable data protection laws (including the General Data Protection Regulation – GDPR, where applicable), is:

Belle Boreal
Email: info@belleboreal.com

The data controller determines the purposes and means of processing personal data.

2. Website Security

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the “https://” prefix in your browser’s address bar and the lock icon.

We do not use automated decision-making or profiling that produces legal effects or significantly affects users.

3. Data Collection When Visiting Our Website

When you visit our website for informational purposes only, we automatically collect technical data that your browser transmits to our server. This data may include:

  • Pages visited

  • Date and time of access

  • Amount of data transferred

  • Referring URL

  • Browser type and version

  • Operating system

  • IP address (anonymized where applicable)

This data is processed based on our legitimate interest in ensuring the security, stability, and functionality of our website. It is not used to personally identify visitors and is not shared unless there is a legal obligation or indication of misuse.

4. Cookies

Our website uses cookies to improve user experience and enable essential functions.

Cookies are small text files stored on your device. Some cookies are session-based and are deleted automatically when you close your browser. Others are stored for a limited period to recognize your browser on future visits.

Cookies may collect technical information such as browser data, approximate location, and IP address.

Cookies are used, for example, to:

  • Remember items in your shopping cart

  • Enable checkout and payment processes

  • Improve website usability

Where cookies involve the processing of personal data, this is done either to fulfill contractual obligations or based on our legitimate interest in providing a user-friendly website.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may limit certain website functions.

Upon your first visit, you will be asked to provide consent for non-essential cookies via a cookie banner. You may change your preferences at any time.

5. Contacting Us

If you contact us via email or a contact form, personal data will be processed solely for the purpose of responding to your inquiry.

The legal basis for this processing is our legitimate interest in communication. If your inquiry relates to an existing or potential contract, processing is based on contract performance.

Your data will be deleted once your request has been fully handled, unless statutory retention obligations apply.

6. Customer Accounts and Contract Processing

When you create a customer account or place an order, we collect personal data necessary to process your purchase, delivery, and payment.

You may request deletion of your customer account at any time by contacting us. After contract completion or account deletion, your data will be retained only as required by law and then securely deleted.

7. Email Marketing

Newsletter Subscription

If you subscribe to our newsletter, we will send you updates and offers by email. Subscription requires your explicit consent through a double opt-in process.

We store your email address, IP address, and the date and time of subscription for verification and compliance purposes.

You may unsubscribe at any time using the link provided in our emails or by contacting us directly. Upon unsubscribing, your data will be deleted unless further lawful processing applies.

Marketing Emails to Existing Customers

If you have previously purchased from us, we may send you emails about similar products based on our legitimate interest. You may object to this at any time, and we will immediately stop sending such communications.

8. Order Processing and Payments

To fulfill your order, we share necessary personal data with shipping providers and payment processors.

Payment Providers

Payments may be processed via third-party payment providers such as PayPal or other secure payment services. Payment data is shared only to the extent required to complete the transaction.

Payment providers process your data in accordance with their own privacy policies and may conduct credit or fraud checks where applicable.

9. Review Requests

With your consent, we may send a one-time email inviting you to review your purchase. You may withdraw your consent at any time.

10. Social Media Plugins

Our website includes social media buttons (such as Instagram or Facebook) using privacy-friendly embedding methods. No direct data transfer to social networks occurs unless you actively click on a button.

Once activated, data processing is governed by the privacy policies of the respective platforms.

11. Online Advertising and Analytics

We may use analytics and advertising tools (such as Google Analytics or advertising pixels) to improve website performance and marketing effectiveness.

IP anonymization is enabled where applicable. Data is processed based on your consent or our legitimate interest.

You can opt out of tracking using browser settings or provider opt-out tools.

12. Retargeting and Remarketing

We may use remarketing services to display relevant advertisements on other platforms. Cookies are used for this purpose. You can disable this through your browser settings or advertising preference tools.

13. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Receive your data in a portable format

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

If you object to data processing for marketing purposes, your data will no longer be used for such purposes.

14. Data Retention

We store personal data only for as long as necessary to fulfill contractual obligations or comply with legal requirements. After retention periods expire, data is securely deleted.

15. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@belleboreal.com